Access Department
Regan DeSmet
Intake Clinician
How long at KMHS: 1 year
What do you do? Assess people who wish to enroll in KMHS services, including gathering their mental health, medical and life histories; provide a diagnosis; connect them to services; schedule their first appointment
How does your role support clients? This is a population that historically doesn't have access to care. At KMHS, somebody can walk in the door, say, "I'm in crisis. I need help", and come talk to me for an hour and a half. They can start the process and be heard before they’re even directed into therapy.
What do you like about your job? I like that I'm able to help people get connected to services.
What would you like people to know about KMHS? That we truly do care. Everyone here is passionate about their work.
New Client Orientation
Matthew Nugent
Engagement Specialist
How long at KMHS: 1 year
What do you do? Meet clients as they’re beginning treatment; help them overcome barriers such as a lack of transportation; explain their rights and responsibilities; help clients prioritize their goals
How does your role support clients? We want clients to have their hands on the steering wheel of their own treatment. Setting expectations, giving them bus tokens or other support, and helping them begin a treatment plan gives them a voice and helps them be successful.
What do you like about your job? Just being a friendly face for clients and seeing the thankfulness on their faces.
What would you like people to know about KMHS? We’ll exhaust ourselves trying to solve a problem rather than let a client fall through the cracks.
Care Coordination
Simon Lugo
Care Coordinator
How long at KMHS: 1 year
What do you do? Review clients’ needs, goals and potential barriers; connect them with services at KMHS and in the community; provide counseling; refer clients to therapy when necessary, and help prepare them to be successful in therapy
How does your role support clients? I firmly believe most clients know what they need and have a good idea of where they want to be. My job is to help them address the barriers to meeting their goals.
What do you like about your job? I love hearing everybody’s unique and interesting story. And I love the staff here. I’ve never worked in an environment that’s so supportive.
What would you like people to know about KMHS? We are here whenever you’re ready.
